Contact

GEOAxIS Registration Links

CAC / GEOAxIS is required for all users.

  • For CAC users - please contact the grid@nga.mil to add your DoD ID to an already existing account. This ID can be found on the back of your CAC.
  • For non-CAC users - GEOAxIS is provided for authentication using ID.me credentials. You can register for an ID.me account via the GEOAxIS website (UNCLASS: https://portal.geoaxis.gs.mil/).

Unclass Registration
URL: https://portal.geoaxis.gs.mil/
SIPR Registration
URL: https://portal.geoaxis.sc2s.nga.smil.mil/
JWICS Registration
URL: https://portal.geoaxis.cloud.ic.gov/
GRiD Support Team (Hours: Mon-Fri 0800-1600 ET)

Please contact the GRiD Support Team for password resets, data requests, GRiD error messages, training, questions, etc.

Unclass Contact Info
Phone: 571-721-2630
Email: grid@nga.mil
SIPR Contact Info
Phone: 484-0371
Email: grid@nga.smil.mil
JWICS Contact Info
Phone: 811-5720
Email: grid@coe.ic.gov
GRiD System URLs
Unclass: https://grid.nga.mil
SIPR: https://grid.nga.smil.mil
JWICS: https://grid.nga.ic.gov
Elevation Data Support (Hours: Mon-Fri, 0800-1600 CT)

Please contact the Terrain Analysis Branch for assistance with the data within GRiD.

Unclass Phone: 314-676-9146
Unclass Email: terrain@nga.mil
SIPR Email: terrain@nga.smil.mil
JWICS Email: terrain@coe.ic.gov
Enterprise Service Center (ESC) (After Hours)

Please contact the ESC for assistance with GRiD outside of the core support hours. The ESC will document the issue and provide it to the GRiD Support Team.

Unclass Phone: 1-800-455-0899
JWICS Phone: 579-3999
Custom Media

Please contact the Custom Media team if you require large data downloads.

UNCLASS: https://custommedia.om.east.paas.nga.mil
SIPR: https://www.geoint.nga.smil.mil/information/products/ordering/custom_media/order_entry.php
JWICS: https://www.geoint.nga.ic.gov/information/products/ordering/custom_media/order_entry.php

Alternatively, please contact the Custom Media Team directly at 636-321-5285.

NGA LiDAR and High-Res 3D (Hours: Mon-Fri, 0800-1600 ET)

Please contact the Lidar/High Resolution 3D Image Science branch for assistance with 3D analysis or product development and/or lidar remote sensing questions.

UNCLASS Phone: 571-557-8858
UNCLASS Email: ATSLIDAR@nga.mil
SIPR Email: atslidar@nga.smil.mil
JWICS Phone: 578-8858
JWICS Email: ATSLidarandHi-Res3dBranch2@coe.ic.gov